Delete your data
Last updated 2026-09-06
You do not need to ask permission or explain why. Pick the one that fits, and it takes effect as described. This page is also the data deletion instructions for the Meta and Google permissions AdFigures asks for.
Delete your account in the app
Open AdFigures, go to Settings, then Account, and tapDelete account. This removes your sessions, your registered devices and your memberships right away, and replaces your email address with a placeholder so nothing can be linked back to you. If you are the last admin of an agency, the app offers Archive agency and delete account, which also deletes the agency's platform tokens and pauses every workspace.
Disconnect a platform
In Settings, under Connections, tap Disconnect next to Meta or Google Ads. The stored access token is deleted at once and syncing stops. The numbers already shown in the workspace stay until the workspace is deleted.
Revoke AdFigures at the platform
- Google: openmyaccount.google.com/permissions, choose AdFigures and remove access. Our token stops working immediately.
- Meta: in Facebook, go to Settings, then Business integrations, and remove AdFigures. Our token stops working immediately.
After revoking, disconnect in the app too, or write to us, so the dead token is removed from our side as well.
Delete a workspace
Agency staff can delete a client's workspace from Clients. This removes its numbers, its notification history and its invitations.
Ask us by email
Write to hello@raylabs.io from the email address on your account and say what you want removed: your account, a workspace, or everything. We confirm by email when it is done, within 30 days at most and usually within a few days.